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We fully understand that sometimes you might change your mind regarding your purchase. If you change your mind before receiving your order, just email us at firstname.lastname@example.org, or call our Customer service to cancel your order and we will use all reasonable endeavours to cancel it providing your order has not yet been dispatched. If your order has already been dispatched, such cancellation will be treated as a return. Please refer to our Return’s section below for further information. In all circumstances, you can always contact our Customer Service team, who will be happy to assist you.
For orders fulfilled by GlambBeaute, Items can only be returned if they are unopened, unused and in a re-saleable condition with all tamper-resistant seals, packaging and any cellophane intact and must be returned along with the original invoice within 14 days of receipt by you.
Once we have received and inspected the returned product(s) and approved the return by email to you, we will refund the price for the product(s) by store credit. (with the exception of any shipping charges, if any) as follows.
Products that are damaged or defective – if they are received damaged or where a manufacturing fault occurs within six (6) months of purchase. Items that are damaged as a result of normal wear and tear are not considered to be damaged or defective. Where possible, we will offer to repair defective items.
For all defective items outside of our Return Policy, please contact our Customer Service. Should you receive an item that is not in perfect condition please contact us immediately.
Please send all items you wish to return from an order in the same shipment to ensure your return is processed as quickly as possible.
We offer a flexible return policy to make sure your online shopping experience is as easy and convenient as possible. However, we monitor the number of returns made by customers and may refuse to accept orders at our discretion if products are returned repeatedly.
The Glambeaute team is always happy to assist! Stay Glamorous!